Copy of Terms of Service
This website is operated by BINKI SA, Boutique Version & Co, Rue du Purgatoire 3, 1204 Geneva, Switzerland under the commercial register number CHE-107.562.334 (hereafter “Version & Co”) and owner of the website versionco.ch (hereafter “Website”). Throughout the Website, the terms “we”, “us” and “our” refer to Version & Co. Version & Co offers this Website, including all information, tools, and services available from this Website to you, the user (hereafter “Services”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Service (hereafter “Terms of Services”). If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Online product offers are only valid within the limits of available stocks and as long as they are visible on the Site.
The characteristics of the products as well as the photos or graphics are established in agreement with the supplier and are given only as an indication. The photographs are as faithful as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to colours and cannot have a contractual value.
The prices listed on our online store are in Swiss Francs CHF including VAT and in the current price on the day of the order. Any change in the rate will be reflected. The price does not include any additional taxes that may be required by applicable law (eg advance recycling tax). Various taxes and customs duties are the responsibility of the Customer.
Version & Co does not have access to confidential information relating to the means of payment. The information is encrypted and transmitted to the payment company in a secure manner. In the event of a possible refund, the customer is credited with the same means of payment.
When making any payment, the Customer undertakes to provide exact data. The use of false data or the abuse of identity is considered fraud and is punishable by applicable criminal law. The delivery costs are charged in accordance and the indications mentioned on the Site on the day of the order. Version & Co reserves the right not to deliver products whose prices displayed are incorrect. Version & Co reserves the right to change prices at any time without notice. Only the price indicated on the order confirmation. Version & Co can carry out sales or promotions on the items offered. These offers are only valid during the period of publication on the site and cannot be requested retroactively. Discounts, vouchers, coupons distributed in stores, or on the site are exclusively valid under the conditions set out in the offer. In no case may they be deducted retroactively.
The payment methods are exclusively those indicated on the site.
The customer who wishes to buy on the Site must go through the various stages of the purchasing process. The confirmation of the order implies acceptance of these Terms of Sale and Use, the acknowledgment of having perfect knowledge of it, and the renunciation to one's own terms of its own purchasing conditions or other conditions. The sale is accepted and - therefore the contract is concluded - only from the moment the Customer receives an order confirmation by email to the address he has indicated. Version & Co reserves the right to refuse an order, particularly in the event of insufficient stocks. Version & Co is not required to indicate the reasons for its refusal. The validity of orders placed by the Customer may be subject to maximum or even minimum quantities.
DELIVERY AND TRANSFER OF RISK
Any order confirmed by Version & Co will be delivered to the address indicated on the order. Version & Co delivers its products in Switzerland and Europe. For security reasons, Version & Co reserves the right to refuse deliveries to post office boxes. Version & Co has a monopoly on the choice of its service providers for shipping. Version & Co cannot be held responsible for delayed or failed deliveries due to incorrect or incomplete addresses.
For deliveries in Switzerland, Version & Co has items ordered sent directly to your address by Swiss Post, provided that the post office makes deliveries to your address in Switzerland or Liechtenstein. We reserve the right to have your order delivered by other shipping partners. In this case, your mobile number will be communicated to these partners, so that they can contact you, if necessary, at the time of delivery. If for logistical reasons, an order must be delivered in several packages, the shipping costs are invoiced only once.
Items of non-standard dimensions and / or weight (bulky items) are delivered by carrier to your home (except in locations without a car, where deliveries must be picked up at a specified location). Transport to your apartment and installation are not included in the price and are therefore not possible.
The packaging and transport costs are calculated optimally for each shipment. The delivery time is normally seven (7) working days (in Switzerland), for any item available in stock. The period runs from the date of receipt of our order confirmation. Version & Co cannot be held responsible for the non-execution or late execution of the contract in the event of force majeure, and in particular, in the event of a natural disaster, pandemic, war, strike, unavailability of its suppliers or service providers. services.
Shipping and packaging costs are indicated separately when ordering.
RETURNS, EXCHANGES, COMPLAINTS
The screen display is never completely identical to an actual item. Colours and brightness vary from computer to computer, screen to screen, view angle to view. An on-screen display is bright, shiny. Textile is rather dull, dull. Printing on paper is already very different from how it appears on the screen.
By placing an order through the Site, the Customer declares that he is aware of this and accepts that he will be unable to make complaints if the colours of the goods and the impressions received vary somewhat from the display on the screen or from printing the order on paper.
The customer must check the condition of the goods on delivery, if the goods delivered do not correspond to the goods ordered in kind or number or if he finds obvious defects, the customer must announce it by e-mail or letter within five (5) days upon receipt. Only acceptance of the complaint by Version & Co will result in an article replacement. Articles with obvious defects do not give right to any refund but will be replaced by articles in good condition.
Obvious faults include:
- The model delivered is not the one that was ordered
- The colour of the product is not the one chosen when ordering
- The size is not the one chosen when ordering
- The reason is not the one chosen when ordering
- The product is stained
The articles sold by Version & Co must satisfy you in all points. At Version & Co, you have a right of return within fourteen (14) days for the goods. If necessary, you can return the unsuitable items at your expense within fourteen (14) days with the return slip to:
BINKI SA, Boutique Version & Co, Rue du Purgatoire 3, 1204 Geneva, Switzerland
You will find the different possibilities to make your returns here.
All items having been delivered to you by Swiss Post, a transport company or other may be returned within fourteen (14) days in their original packaging, provided that they have not been used or worn. Are excluded from this return rule all items specially ordered, tailor-made, or personalised according to the specific wishes of the customer. If the articles are no longer in perfectly new condition, the goods are considered to have been purchased and will be returned to the customer at his expense or made available to him on the premises of Version & Co. To be eligible for a return, your article must be unused, clean, in perfect condition, labeled in the same condition as you received it, and must also be in its original packaging. Products returned incomplete, damaged, or soiled by the customer are not accepted. Only merchandise ordered online can be returned. The period runs from the receipt of the items by the customer. In the case of an order for several items delivered separately, the period runs from the delivery of the last item delivered.
Only the customer can exercise this right of withdrawal. This right cannot, therefore, be exercised by the recipient of the order.
Several types of goods are exempt from return. Perishable products such as food, cosmetics, hygiene products, duvery and cushions or discounted products cannot be returned. We also do not accept intimate or sanitary products.
Additional non-refundable items:
- Gift cards
- Downloadable software products
- Health and Personal Care Items
To complete your return, we need a receipt or proof of purchase.
RETENTION OF TITLE
The goods remain the property of Version & Co until full payment.
As far as possible, the repayment of credit is made in the same way as the payment was made. In accordance with the order confirmation, we hereby reimburse the total amount of the goods returned in Swiss francs. If you require a refund, we ask that you notify us. There is no automatic refund. Without refund, the credit remains on your customer account and will be deducted from your next order.
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to let you know that we have received your returned item. We will also inform you of the approval or refusal of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain period of time.
LATE OR MISSING REFUNDS (if applicable)
If you haven't received a refund yet, check your bank account again first. Then contact your credit card company, it may take some time before your refund is officially released. Then contact your bank. There is often some processing time before a refund is posted. If you have done all of this and have not yet received your refund, please contact us at firstname.lastname@example.org.
SALE ITEMS (if applicable)
Only regular priced items can be refunded, sale items, or promotional priced items cannot be refunded.
EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you have to exchange it for the same item, send us an email to email@example.com and send your item to Version & Co, Rue de la Fontaine 6, 1204 Geneva, Switzerland.
If the item was marked as a gift when purchased and it was shipped directly to you, you will receive a gift credit corresponding to the value of your return. Once the returned item is received, a gift voucher will be mailed to you.
If the item was not marked as a gift during the purchase, or if the donor had the order shipped to give it to you later, we will send a refund to the donor and he will inquire about your return.
To return your product, you must send your product to Version & Co, Rue de la Fontaine 6, 1204 Geneva, Switzerland.
You will be responsible for paying your own shipping costs for the return of your item. The delivery costs are not refundable. If you receive a refund, the return costs will be deducted from your refund. Depending on where you live, the time it takes for your traded product to reach you may vary.
WARRANTY CONDITIONS (limited)
The warranty period is 24 months from the date of the invoice sent to the purchaser. The invoice acts as a guarantee certificate.
The mode of application of the guarantee will be chosen by Version & Co: either by replacing the defective parts, either by repairing the article or by exchanging it.
The warranty does not apply in the event of damage or defects resulting from a connection not in accordance with the instructions, incorrect handling, repairs carried out by unauthorised persons or failure to observe the instructions for use.
In the event of deterioration or defects caused by the Customer (and which are therefore excluded from the guarantee), Version & Co offers the Customer, as far as possible, a paid repair, based on the time actually invested at the price of Fr 50 .- / hour.
All items sold at reduced prices are excluded from the guarantee.
The embroidery service: Personalisations of the articles is possible on the articles specifically indicated on the site. To do this, the Customer chooses the type and colour of the wire offered. The prices of the embroidery are indicated separately on the invoice. Personalised products will not be returned or exchanged and will not be subject to any refund The touch-up service: most textile items purchased online on the Site can benefit from the touch-up service in our stores in Switzerland. Alterations are subject to a quote and are payable at the rate in effect in the store.
A retouched item can no longer be returned, exchanged, or refunded.
The tailor-made service: The Customer can benefit from our tailor-made service by appointment. The contract between Version & Co and the client is a business contract, as long as Version & Co is responsible for tailoring the goods to the specifications chosen by the Client. After confirmation of the order by the Customer (payment of a deposit of 50% of the total price of the order) no change can be made to the order and the made-up articles can no longer be returned, exchanged, or refunded. It is specified that Version & Co may, without giving any reason, refuse an order.
An indicative delivery time will be indicated on the deposit invoice.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service and Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the service is provided, without express wrote permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this Website is not accurate, complete, or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Website is at your own risk. This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Website is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy included in Terms of sales and use.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this Website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our Website or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Version & Co, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Version & Co and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Website. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this Website or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, and construed in accordance with the laws of Switzerland.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.